AGRICOAT

Privacy Policy

This policy explains how Agricoat collects, uses and protects personal information submitted through this website.

Information we collect

We may collect information you provide when placing an order, contacting us or submitting a form. This can include your name, email address, mobile number, delivery address, company details, order information and enquiry details.

How we use personal information

We use personal information to process orders, arrange delivery or collection, respond to enquiries, provide customer support, keep transaction records, prevent misuse of the website and meet legal or accounting obligations.

Payment information

Where online payment services are enabled, payment transactions may be processed by a third-party payment provider. Agricoat does not intentionally store full payment-card details on the website unless a specific payment service requires and securely provides that functionality.

Sharing information

We may share information with service providers where necessary to operate the business, such as couriers, payment providers, hosting providers, email providers or professional advisers. We do not sell personal information to third parties.

Cookies and website data

The website may use cookies or similar technologies for core site functions, analytics, security and advertising measurement where these services are enabled. Browser settings can be used to manage cookies, although disabling some cookies may affect website functionality.

Data security

We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access or disclosure. No internet-based system can be guaranteed to be completely secure.

Data retention

We keep personal information only for as long as reasonably required for the purpose for which it was collected, for legitimate business records, or where retention is required by law.

Your rights

Subject to applicable South African law, you may request access to personal information we hold about you, ask that inaccurate information be corrected, or raise a concern about how your information is being handled.

Contact us

For privacy questions or requests, email sales@agricoathq.com.